FAQ

📌 Have Questions? We’ve Got Answers!

Welcome to our FAQ section! Here you'll find quick answers to the most common questions about shipping, returns, payments, and more. We're here to make your shopping experience at Mommy and Me Shop smooth and stress-free. If you don’t find what you’re looking for, feel free to reach out to us anytime!

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When will I receive my order?

We typically process orders within 1–3 business days, and shipping takes 7–18 business days depending on your location. You’ll receive a tracking number once your order is shipped.
Where do you ship from?

Our products are sourced globally and shipped directly from our trusted suppliers, ensuring high-quality items at the best prices.
How do I track my order?

Once shipped, you’ll receive an email with your tracking link. You can also use the “Track My Order” page on our website.
Do you offer refunds or returns?

Yes! We offer returns within 14 days of delivery. Read our full Shipping & Returns page for more details.
Is my payment information secure?

Yes. We use SSL encryption and trusted payment gateways to protect your personal data.
Will I have to pay any customs duty or tax?

Depending on your country’s import laws, you may be charged customs duties or taxes when the product arrives. These are the buyer’s responsibility.